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Privacy Policy

Effective Date: September. 2025

This Privacy Policy explains how The Gloss Room (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website, book services, or communicate with us. By using our services or website, you agree to the terms of this policy.

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1. Information We Collect

We may collect the following information from you:

  • Personal Information such as your name, phone number, email address, and billing information when you book a service or contact us.

  • Appointment Information including the services booked, dates, preferences, and notes related to your appointments.

  • Website Usage Data such as your IP address, browser type, and pages visited through cookies or analytics tools (for website performance and improvement).

 
2. How We Use Your Information

We use your information to:

  • Schedule and manage your appointments.

  • Communicate with you about bookings, confirmations, and updates.

  • Send marketing updates or promotions (only if you’ve opted in).

  • Improve our website, services, and customer experience.

  • Comply with legal or regulatory obligations.

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3. How We Protect Your Information

We take reasonable precautions to protect your personal data.

  • Client records and booking details are securely stored in our booking platform (Vagaro) and email system.

  • Payment details are processed through secure third-party providers and are not stored on our website.

  • We limit access to personal information to authorized personnel only.

 
4. Sharing of Information

We do not sell, rent, or share your personal information with third parties.
We may share data only with:

  • Service providers who assist in operating our business (e.g., booking platforms, payment processors, or email marketing tools).

  • Legal authorities if required to comply with applicable laws.

 
5. Cookies & Website Analytics

Our website may use cookies or analytics tools to understand user activity and improve functionality. You can disable cookies through your browser settings if you prefer.

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6. Email & Marketing Communications

If you subscribe to our mailing list, we may send occasional updates or promotions.

  • You can unsubscribe at any time by clicking “unsubscribe” at the bottom of our emails or contacting us directly.

 
7. Your Rights

You have the right to:

  • Access and request a copy of the personal information we hold about you.

  • Request correction or deletion of your personal data.

  • Withdraw consent to receive marketing communications at any time.

To exercise these rights, contact us at:
📧 theglossroomyyc@gmail.com

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8. Links to Other Websites

Our website may include links to third-party sites (e.g., booking platforms or social media). We are not responsible for the privacy practices or content of those websites.

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9. Updates to This Policy

We may update this Privacy Policy periodically. All changes will be posted on this page with an updated “Effective Date.”

The Gloss Room
6311 Bowness Rd NW #135
Calgary, Alberta
📧 theglossroomyyc@gmail.com

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